Refund policy

Orders may be changed or cancelled prior to packaging and/or shipping. If a refund is requested before packaging the item(s), the customer will receive a refund deducted by 4% to cover Pay Pal fees. However, if the order has already been packaged, a refund request will incur a charge of £1.50 to cover packaging costs and 4% of the total order will be deducted to cover Pay Pal fees. Please contact us immediately through email or by phoning 07899 512621.

Returns are accepted but only if the jewellery packaging is intact, untampered and unopened. If this is the case, please contact us via email, within one week of receipt to arrange a full refund via the original payment method. Returns are only accepted after our acknowledgement of this request. All returns must be sent to Isha Body Jewellery, Dorchester Aesthetics Centre, 2 Allington Hall, Durngate Street, Dorchester, Dorset. DT1 1JP. UK. Return postage will need to be paid by the customer. This is not refundable. Proof of posting (free) must also be sought from Royal Mail (UK) or your country’s postal service, to enable a claim against possible loss. Isha Body Jewellery do not guarantee that we will receive your returned jewellery. For reasons of health and hygiene, Isha Body Jewellery are unable to offer a refund on any items where the clear packaging has been opened and jewellery has been inserted into a piercing.  This is to protect clients against the risk of contamination from blood borne pathogens. 

However, on rare occasions there may be certain exceptions. If an incorrect order is received or the item is damaged, Isha Body Jewellery will accept full responsibility and offer a full refund via the original means of payment.

Any requests for refund must be requested within one week of receipt. Please email us detailing the reason and purchase order number. Providing the order meets these terms detailed above, Isha Body Jewellery will offer a refund within one week.

Size Chart

Gauge (G) / Post Thickness

Length / Internal Diameter
1mm = 18G 6mm = 1/4"
1.2mm = 16G 8mm = 5/16"
1.6mm = 14G 10mm = 3/8"
2.0mm = 12G 11mm = 7/16"
2.4mm = 10G 12mm = 1/2"
3.2mm = 8G 14mm = 9/16"
4m = 6G 16mm = 5/8"
5mm = 4G 18mm = 11/16"
6mm = 2G 19mm = 3/4"
8mm = 0G 21mm 13/16"
10mm = 00G
See how and where to apply these measurements on our handy pictorial guide.