At Isha Body Jewellery, every appointment is carefully prepared in advance to ensure the highest standards of safety, sterility and personalised care.
Full payment is required at the time of booking to reserve dedicated clinical time and prepare sterile equipment for your visit.
Because this time is reserved exclusively for you, late changes can prevent other clients from accessing appointments.
Appointments may be rescheduled or cancelled online via your booking confirmation email up to 24 hours before the scheduled start time.
Where possible, we recommend using the reschedule link within your confirmation email to ensure your request is received promptly.
Messages sent via social media, email or voicemail cannot always be monitored in real time and may not be accepted as valid notice.
If you cancel your appointment with at least 24 hours’ notice, your booking payment may be:
transferred to a future appointment, or
refunded on request to the original payment method.
Changes made with less than 24 hours’ notice, missed appointments, or failure to attend appropriately prepared will result in the booking payment being retained.
This includes (but is not limited to):
arriving late beyond the workable appointment window
attending without required original photo ID
minors attending without their parent or legal guardian
bringing children where not permitted
booking services that are unsuitable against provided guidance
We reserve dedicated clinical time for every client and are unable to refill appointments at short notice.
Valid original government-issued photo identification must be presented where required.
Electronic or photographed ID cannot be accepted.
For clients aged 8–15, both the minor and attending parent or legal guardian must bring valid original ID and attend for the full duration of the appointment.
Failure to present correct identification will result in the appointment being unable to proceed and the booking payment being retained.
We understand that genuine illness and unexpected emergencies can occur. Where possible, please contact the studio as soon as you are able.
Isha Body Jewellery reserves the right to exercise reasonable discretion in exceptional circumstances.
All services remain subject to anatomical assessment and professional judgement on the day.
Where a service cannot proceed for clinical safety reasons, we will advise on suitable next steps and rescheduling options.
Where refunds are approved, they will be returned to the original payment method. Please allow normal banking timeframes for funds to appear.
If you have any questions regarding your appointment, please contact the studio prior to booking and our team will be happy to assist.
Isha Body Jewellery
Style Your Identity
