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Cancellation Policy

Please note: this booking covers the piercing service only. Jewellery cost is extra and paid at the appointment. A single stud is £25+ and a pair is £50+.

A CANCELLATION FEE (THE BOOKING PRE-PAYMENT FEE) WILL APPLY FOR THE FOLLOWING:

*Arriving more than 10 minutes late, no-show or cancelling within 48 hours of the appointment.
*Being under the influence of alcohol, or drugs or displaying abusive behaviour.
*Being under the minimum required age for the specific piercing and/or if under 18, not bringing a legal parent/guardian.
*Forgetting to bring a hard copy of Government-issued photo identification - PHOTOCOPIES ARE NOT ACCEPTED. This is required for BOTH parent/legal guardian AND child (if a client is under 18).
*Attending without a Doctor’s note to permit safe piercing/healing for conditions including diabetes, epilepsy, haemophilia, or heart conditions.
*Bringing unsupervised young children to the appointment unless they are booked in.