Thank you for choosing Isha for your Permanent Jewellery!

Please read and follow the recommendations given by the Welder and provided below to ensure your jewellery retains its beautiful lustre!

CLEANING & MAINTENANCE

Quality Assurance:
Our Welders at Isha conduct inspections to ensure your jewellery is properly welded before you leave. If your Permanent Jewellery breaks at the weld spot within one month, Isha will re-weld it, free of charge.

Lost Chains:
With regret, Isha cannot offer replacements, refunds, or discounts for lost chains due to the personal nature of the wearer's lifestyle, job, and external factors beyond our control.

Active Lifestyles:
If you actively engage in gym fitness or swimming in chlorine or sea salt, it's essential to clean your jewellery regularly.

Cleaning and Maintenance:
To maintain your Permanent Jewellery's appearance, clean it with warm water and dish soap using an ultra-soft toothbrush, and pat it dry. You may also use the provided cloth. Your Welder may recommend specific cleaning products available for purchase.

Sterling Silver:
Sterling silver jewellery naturally oxidizes with air and loses its shine. Use the provided polishing cloth to restore its lustre and remove any dark spots.

Jewellery Durability:
Permanent Jewellery is not "unbreakable". Exercise caution and care while wearing it, especially with delicate chains. We do not provide free replacements, refunds, or discounts for lost jewellery.

Warranty:
While we do not guarantee a lifetime weld, if your jewellery becomes undone at the weld point within the first month, you will receive one free re-weld. Additional welds are available at £15.00 each.

Medical Procedures:
If you need to remove your jewellery for medical reasons, such as surgery or an MRI, please do so carefully at the weld point. Bring your jewellery back to us, and we will re-weld it free of charge!