Orders received before 2pm Tuesday-Friday will be sent the same day!

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Consultation for Piercing Troubleshooting

Purchase a personal online consultation with Emma, licensed Body Piercer & Association of Professional Piercers Member (APP & UKAPP)

Please ensure you have completed the questions in the Troubleshooting Form. By providing full information, Emma will be able to troubleshoot your issues by email and determine the likely cause of the problem. Clear high-resolution photos will also help diagnose the issue.

If you are able to travel to our Dorchester studio, please book in for a Consultation here. Where possible, we recommend an in-person assessment and discussion on the issues association with the piercing. 

  • Complete the look with a labret post, barbell or captive bead ring to fit the attachment. Head over to our Basic Essentials collection for a full range of threaded or threadless posts, seam, clip and clicker rings . Fancy a change of colour? Anodising is a great way to jazz up or blend titanium or niobium jewellery with gold. It's available in a range of colours and can be purchased here.
  • We list all measurements including the jewellery gauge, length or internal diameter in the product description. We recommend visiting a Body Piercer for correct sizing but appreciate that this isn't always possible. Therefore, it's easiest to use your current jewellery as a guide for sizing. To find out how to measure your jewellery, see our Measuring Guide. If you need any additional help, Contact us.
  • We offer UK postage only. All orders received by 2 pm Tuesday to Friday are sent the same day! We send all orders by Tracked 48 or Next Day Delivery. Read our Delivery & Postage Policy for more information on estimated arrival times.
  • Jewellery orders will arrive sealed in clear packaging. Returns are accepted provided the jewellery, hygiene seal and packaging are intact. Please read our Returns Policy for further information.