We offer fully tracked and insured delivery services designed to safely transport fine jewellery.
Orders placed before 2pm (Tuesday–Friday) are typically dispatched the same day unless otherwise stated.
Express Delivery uses Royal Mail Special Delivery or an equivalent fully tracked next working day service.
Please note that Royal Mail Special Delivery guarantees next working day delivery only. Saturday guaranteed delivery is available at an additional surcharge and must be selected at checkout.
International orders are welcomed; however, customs duties, taxes and import fees may be charged by the destination country. These charges are outside our control and remain the responsibility of the recipient.
For full information, please review our
Shipping Policy.
RETURNS
Due to hygiene regulations, body jewellery may only be returned if:
• Unopened
• Unworn
• Unused
• Returned with all hygiene seals fully intact
Opened or worn jewellery cannot be refunded for health and safety reasons.
Returns must be requested through your online customer account within 30 days of delivery.
Please review our full
Refund Policy prior to purchase.
