Our Welders at Isha carefully inspect every piece of forever welded jewellery before you leave to ensure the weld is secure and completed to a high standard.
Whilst we do not guarantee a lifetime weld, we do stand behind our workmanship. If your jewellery separates at the weld point within the first month following your appointment, we will provide one complimentary reweld.
Additional reweld appointments are available at a charge of £15 per weld.
As jewellery is worn continuously and exposed to a wide variety of lifestyles, occupations, activities and environmental factors, we are unable to guarantee against accidental damage, stretching, snagging, breakage or loss.
Unfortunately, we cannot offer replacements, refunds or discounts for lost chains or jewellery. This is because the circumstances surrounding loss are unique to each wearer and are outside of our control.
If you have any concerns about your jewellery, please contact our team and we will always do our best to help.